Botha's Hill Residents Association

DEPARTMENT	EMAIL	PHONE	SMS
Electricity · Electricity Faults · Street Lights · Illegal Connections	CustoCare@elec.durban.gov.za	080 131 3111
Head Electricity – R S Maphumulo	MaphumuloRS@elec.durban.gov.za
Deputy Head Electricity, Customer Services – Sew Harilal	harilals@elec.durban.gov.za
Potholes and fallen trees	eservices@dmws.durban.gov.za	080 131 3013	0837073013
Water	eservices@dmws.durban.gov.za	080 131 3013	0837073013
Verges	singhsuresh@durban.gov.za	031 767 3908
Traffic Signals	How to report broken traffic signals: http://www.durban.gov.za/durban/services/services_news/signal-failure-how-to-report-broken-robots-1/view	080 131 3013 080 033 3467
Telkom - Residential line fault reporting	Sms your telephone number to this telephone number:		012-321 0212

Emergency Service

· Fire

· Disaster management

· Metro police

031 361 0000

Illegal Dumping
7:30–16:00
M-F

031 311-8804

Parks Leisure &
Cemeteries

· Refuse removal

· Removal of dead animals

031 311-8824

Health
7:00-16:30
M-F

· Air pollution

· Environmental noise

· Illegal dumping

· Food safety

· Communicable diseases

· Hazardous chemical substances

· Vector control (mosquitoes / flies)

031 311-3555

Ombudsperson
8:00–16:00
M-F

ombudsperson@durban.gov.za

031 311-4115

Land Invasion Unit

031 311-4703

DSW - Durban Solid Waste

Cleansing and Solid Waste Unit of eThekwini Municipality

Contact: Neeri Govender (Public Relations Officer)

Tel: 031 311 8804

Email: NeeriGo@dmws.durban.gov.za

Website: www.durban.gov.za/solidwaste/main.html

eThekwini - Most Important numbers General Inquiries:
031 311 1111

Fire Department &
Metro Police
031 361 0000

Municipal Services:

http://www.durban.gov.za/durban/e_colophon/contact

ALL EMERGENCIES: 031 361 0000

AMBULANCE: 10177
FIRE:             031 3610000
FLYING SQUAD: 10111
METRO POLICE:             031 3003333
NATIONAL SEA RESCUE INSTITUTE:             031 3329772
TRAUMA AND POISON UNIT:             0800 333 444
Council multi-departmental call centre to report defects:             08 013 13 013
Pollution:             0800 32 32 35
Street Lights: Toll free:             0800 33 10 22
OR
Fax: 031 3281050
OR
E-mail: at lightsfault@elec.durban.gov.za
Telkom Fraud Reporting             0860 124 000
OR
E-mail CrimeCC@telkom.co.za

Helpful Contacts